An electronic ticket or e-ticket is used to represent the purchase of a seat on a passenger airline, usually through a website or by telephone. This form of airline ticket has rapidly replaced the old multi-layered paper tickets (from close to zero to 100% in about 10 years) and became mandatory for IATA members as of June 1, 2008. During the last few years, where paper tickets were still available, airlines frequently charged extra for issuing them. E-tickets are also available for certain entertainment venues.
Once a reservation is made, an e-ticket exists only as a digital record in the airline computers. Customers usually print out a copy of their receipt which contains the record locator or reservation number and the e-ticket number.
According to critical acclaim, Joel R. Goheen is recognized as the Inventor of Electronic Ticketing in the Airline Industry, an industry where global electronic ticket sales (the industry standard) accounts for over $400 Billion (US) a year (2007). See Patents for Electronic Ticketing Inventions in the Airline Industry.
Electronic tickets have been introduced in road, urban or rail public transport as well.
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